Effective date: November 10, 2026
Nature’s Best Organic Feeds is a brand of Kreamer Feed, Inc., a family-owned and operated feed mill in Kreamer, Pennsylvania (“Nature’s Best,” “we,” “us,” or “our”). This Privacy Policy explains what information we collect when you visit organicfeeds.com, shop with us, sign up for our emails, or interact with our ads and social media pages, and what we do with it.
We keep this simple on purpose. If anything here is unclear, contact us using the details at the bottom of this page.
1. INFORMATION WE COLLECT
Information you give us
- Contact details: your name, email address, phone number, and mailing address when you place an order, sign up for our newsletter, fill out a form, enter a giveaway, or contact us.
- Order details: the products you buy, your shipping and billing address, and your order history. Payments are handled by our checkout and payment providers. We do not store your full card number.
- Information from ad forms: if you fill out a form inside one of our ads on Facebook, Instagram, or another platform, we receive the details you submit, such as your name, email address, and ZIP code.
- Anything else you choose to share: for example, details about your flock or animals, product questions, reviews, photos, or survey answers.
Information collected automatically
- Device and browsing information: your IP address, browser and device type, general location (city or region, based on your IP address), the pages you view, the links you click, and the site that referred you.
- Cookie and pixel data: see Section 2.
Information from other sources
We may receive information from advertising and analytics partners, social media platforms, and service providers, such as whether you saw or clicked one of our ads.
2. COOKIES, PIXELS, AND SIMILAR TECHNOLOGIES
We and our partners use cookies, pixels, tags, and similar technologies on our website. These are small files or pieces of code that recognize your browser or device. We use them to:
- Keep the site working, including your cart and checkout
- Understand how visitors find and use our site
- Measure how our ads perform
- Show you ads for our products on other websites and apps after you visit us (often called remarketing or interest-based advertising)
You can block or delete cookies in your browser settings. If you do, parts of the site may not work as intended. Our site does not currently respond to browser “Do Not Track”
3. HOW WE USE YOUR INFORMATION
We use your information to:
- Process, ship, and support your orders
- Answer your questions and requests
- Send you newsletters, offers, and product news if you signed up for them
- Run giveaways, surveys, and promotions you take part in
- Help you find a store that carries our products
- Advertise our products, build ad audiences, and measure results
- Understand and improve our website, products, and marketing
- Prevent fraud, keep our site secure, and meet our legal obligations
4. ADVERTISING AND ANALYTICS PARTNERS
We work with third-party companies that place their own cookies and pixels on our site. They collect information about your visit, such as pages viewed, products added to cart, and purchases, and may combine it with what they already know about you.
Customer lists. We may share limited customer information, such as an email address or phone number, with these advertising platforms so they can match it to their users and show our ads to you or to people like you. This information is converted to a scrambled (hashed) format before it is matched, and the platforms are only permitted to use it to provide this service to us.
Section 6 explains how to opt out.
5. HOW WE SHARE YOUR INFORMATION
We do not sell your personal information for money. We share it only in these situations:
- Service providers that help us run our business, such as our online store and checkout platform (Shopify), payment processors, shipping carriers, email marketing provider (Klaviyo), website hosting, and analytics. They may use your information only to perform services for us.
- Advertising and analytics partners described in Section 4. Some state laws treat this kind of sharing as a “sale” or as “sharing” for targeted advertising. You can opt out as described in Section 6.
- Legal and safety reasons, when we believe it is needed to comply with the law, respond to a legal request, or protect our customers, our business, or others.
- Business changes, if Kreamer Feed, Inc. or the Nature’s Best brand is involved in a merger, sale, or transfer of assets.
- With your consent or at your direction.
6. YOUR CHOICES
- Marketing emails: click “unsubscribe” at the bottom of any marketing email, or email us at info@organicfeeds.com. We will still send order and service messages.
- Cookies: block or delete them in your browser settings.
Opt-outs made through a browser apply only to that browser and device. You may still see ads for our products that are not based on your activity.
7. YOUR PRIVACY RIGHTS
Depending on the state you live in, you may have the right to:
- Know what personal information we hold about you and get a copy of it
- Correct information that is inaccurate
- Ask us to delete your personal information
- Opt out of the sale of your personal information or its use for targeted advertising
- Not be treated differently for using any of these rights
To make a request, email info@organicfeeds.com or call 800.767.4537. We may ask for a few details, such as the email address you used with us, to confirm it is really you. We respond within the time the law requires, usually 45 days. If we decline your request, you can reply to our response to ask us to review the decision.
8. HOW LONG WE KEEP INFORMATION
We keep personal information for as long as we need it for the purposes described here, such as fulfilling orders, keeping business and tax records, and honoring your marketing preferences. After that, we delete it or remove the details that identify you.
9. SECURITY
We use reasonable safeguards to protect your information. No website or method of storage is 100% secure, so we cannot guarantee absolute security.
10. CHILDREN’S PRIVACY
Our website is intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has given us information, contact us and we will delete it.
11. LINKS TO OTHER SITES
Our site links to retailers, social media platforms, and other websites we do not control. Their privacy practices are their own, so please review their policies.
12. CHANGES TO THIS POLICY
We may update this policy from time to time. We will post the new version on this page and change the effective date at the top. If the changes are significant, we will make that clear on our website.
13. CONTACT US
Questions or requests about this policy or your information:
Nature’s Best Organic Feeds
Kreamer Feed, Inc.
215 Kreamer Avenue
Kreamer, PA 17833
Email: info@organicfeeds.com
Phone: 800.767.4537